Returns & Exchanges
At Hemant & Nandita, we strive to ensure you are completely satisfied with your luxury purchase. If your order does not meet your expectations, we offer a seamless return process for unworn items within 14 days of delivery.
Initiate Your Request
Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all designer tags, security seals, and branded dust bags still attached to ensure eligibility.
Ship the Parcel
Affix the prepaid shipping label provided in your portal request to the outside of the box and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing